1. Introduction

Just Node (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our hosting services, website, and related platforms.

By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information to provide better services and ensure security.

2.1 Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Payment details, processed securely via third-party providers

2.2 Technical Information

• IP address
• Browser type and device details
• Server logs and usage data
• Login activity and access timestamps

2.3 Account & Service Data

• Hosting account details
• Domain and server configurations
• Support tickets and communication history

3. How We Use Your Information

We use your data for legitimate business purposes, including:

• Providing and managing hosting services
• Processing payments and invoices
• Offering customer support
• Improving website performance and user experience
• Monitoring security and preventing fraud or abuse
• Sending important service-related updates

We do not sell your personal data to third parties.

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process data based on:

• Contractual necessity – to deliver hosting services
• Legal obligations – to comply with laws and regulations
• Legitimate interests – to improve services and maintain security
• Consent – for marketing communications, where applicable

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience.

Types of Cookies Used:

• Essential Cookies – Required for website functionality
• Performance Cookies – Help analyze usage and improve performance
• Security Cookies – Detect suspicious activity

You can control or disable cookies through your browser settings.

6. Data Sharing & Third Parties

We may share your data only when necessary with:

• Payment processors, for secure transactions
• Data centers and infrastructure providers
• Legal authorities, if required by law
• Security and fraud prevention services

All third-party providers are required to maintain strict data protection standards.

7. Data Storage & Localization

Your data may be stored on servers located in India or other global data centers.

By using our services, you consent to international data transfers where necessary.

We ensure appropriate safeguards are in place for cross-border data handling.

8. Data Retention

We retain your data only as long as necessary:

• Active accounts: Data retained while services are in use
• Inactive accounts: Data retained for legal, tax, and compliance purposes
• Support records: Retained for service improvement and dispute resolution

9. Data Security

We take security seriously and implement measures such as:

• Encrypted data transmission using SSL
• Firewall and server protection
• Access controls and authentication systems
• Regular monitoring and threat detection

However, no system is completely secure, and users are responsible for maintaining strong passwords and securing their accounts.

10. Your Rights (GDPR & Global Users)

Depending on your location, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Continued use of our services indicates acceptance of the updated policy.

14. Contact Us

If you have questions or requests regarding your data, contact us:

Just Node
Indore, Madhya Pradesh, India
Email: [email protected]
Phone: +91 00000 00000

15. Your Consent

By using Just Node services, you agree to the collection and use of your information as described in this Privacy Policy.